ENGIE’s successful partnership with Lambeth will continue into 2019
The initial five year contract between ENGIE and London Borough of Lambeth has been extended to 31 March 2019 with an annual contract value of circa £6m.
Finalist for the BIFM Award 2017 for Impact on Society, a total facilities management (TFM) partnership between the London Borough of Lambeth and ENGIE has been delivering sustainable, value-for-money, high quality services for the local community since 2012, making a real difference to the lives of people who live and work in the borough.
ENGIE delivers total facilities management across approximately 250 sites in Lambeth comprising parks, leisure centres, offices, one-stop shops, toilet blocks, listed buildings and civic landmarks, including Lambeth Town Hall. Services include hard facilities management including: £5m of major and minor project works; cleaning to 80 council and community buildings and 18 schools; manned security and front of house at 8 community sites including customer contact centres and libraries; and cash collection and management from parking machines and customer contact centres.
ENGIE has worked in close partnership with Lambeth Council to create a more sustainable and strong community over the last five years. In 2016, Lambeth was ranked the 8th most deprived borough in London and 22nd most deprived in England. This is an improved relative position since 2010 when Lambeth was ranked as the 14th most deprived authority in England.
Key Benefits & Outcomes of the TFM partnership:
- All staff paid the London Living Wage as a minimum
- 89% of staff live in Lambeth
- 1 apprenticeship with 2 more planned
- 664 volunteering hours with the local community
- £100,000+ investment in staff training
- £34,000 invested to support local community projects with a potential further £120,000 of investment available
- £6m worth of savings for the council since 2012 (23% reduction in client costs per annum)
- Significant improvement in statutory compliance across the estate and reactive work volumes have been reduced by 17%.
There is no change in scope in ENGIE’s services under the contract extension but the estate is changing to incorporate the Your New Town Hall regeneration project. This programme is part of a wider rationalisation of the council’s estate. The town hall has been completely refurbished so the specification for cleaning, security and hard services will be of a very high standard to maintain the warranty on all equipment. The estate will also include a newly built civic centre due to be occupied from mid-February 2018.
Everything that our team delivers contributes to the ultimate goal of making Lambeth a better place to live, work and socialise. The Council is committed to a 10 year outcome by 2021 of making the borough a place that people feel proud to live and work in. According to the State of the Borough 2016, over 85% of Lambeth residents are satisfied with their neighbourhood as a place to live, 45% say their local area is a better place to live than two years ago, 38% state that they have benefited from change in the borough.
ENGIE is committed to supporting local authorities in creating sustainable, vibrant and efficient places and communities, discover our solutions at business.engie.co.uk/cities.