Catering

Our catering solutions encompass everything from high-volume vending for large workforces to silver-service dining for your highly valued clients.

With more than 1,000 catering staff across the UK, ENGIE provides food services to a diverse range of public, private and healthcare sector clients. A large proportion of our team work in the healthcare sector, where we serve 1.5 million meals a year. Whether serving up school dinners or delivering silver service catering at corporate functions, we apply our catering expertise to create a solution that fits your specific requirements.

Flexible delivery model

We can offer self-delivery catering services or work in partnership with market-leading catering providers.

Well-qualified staff

All ENGIE catering staff are qualified to level 2 CIEH food hygiene, supervisors and chefs to level 3, and Chef Managers to level 4. All staff receive regular refresher training.

Revenue generation

We use our marketing expertise to increase the use of your catering facilities to achieve consistent revenues. We keep customers interested and offer a number of initiatives, such as promotions or special menus.

Customer satisfaction

We carry out regular surveys to assess customer satisfaction. These are used to identify ways to improve our service and continuously increase quality and customer satisfaction. Customer feedback is also used to improve training, menu planning and food service.

Innovation

We have introduced cashless systems for our clients, which speed up the process of staff buying food, improve restaurant hygiene, reduce risks for employees and provide greater security. We have also linked hospitality to meeting booking systems.

Food safety

Food safety is at the heart of our approach. All our services are provided in line with our Food Safety Manual. This includes HACCP and any relevant local operating procedures, process maps and forms. This manual has been developed in line with applicable food safety law. Compliance is regularly audited. Food labelling clearly identifies items that are nut-free, dairy free or gluten free, where applicable.

Sustainable sourcing

ENGIE adheres to UK Government Buying Standards and we ensure that the catering service delivery is as sustainable as possible, minimising the amount of ‘food miles’ incurred. We are committed to 100% UK-sourced produce, with all fresh produce sourced from within 100 miles of its destination.