Terms of use

  1. The terms of use set out below, together with our privacy policy, apply to the entire contents of www.engie.co.uk and any subsidiary ENGIE sites which are linked to such site (together, the 'Website'). Your use of the Website indicates your acceptance of these terms and conditions. Please read them carefully before proceeding.
  2. The term ENGIE or “us” or “we” refers to any subsidiary of ENGIE SA which is incorporated and operates in the United Kingdom.
  3. The terms and conditions of this Website may be updated or amended from time to time without prior notice.
  4. ENGIE endeavours to ensure that the information contained within the Website is up to date, correct and complete. In the event of inadvertent or occasional errors ENGIE accepts no liability. Further, ENGIE cannot accept any liability for loss of any kind resulting from reliance on the information or opinions provided within the Website nor from any computer viruses and other malicious programs on the Website despite ENGIE’s reasonable precautions against them.
  5. ENGIE intends to make the Website available 24 hours a day but cannot be held liable for any non-availability or error regardless of whether the circumstances are inside or outside ENGIE’s control.
  6. This Website contains links to external websites to allow access to additional information about related matters. ENGIE accepts no responsibility or liability for material supplied by or contained on any external website which is linked from or to this Website, or use of any personal data by a third party.
  7. The copyright and all other intellectual property rights, including logos, trademarks and brand names, in the material on this Website are owned by or licensed to ENGIE. Forms and market reports may be downloaded to a local hard disk for your personal and internal business use. Any other reproduction or use of extracts from the Website incorporated into or stored in any form for any purpose is prohibited without the written or express permission of ENGIE.
  8. When you visit the Website, our web server collects some basic information such as your internet service provider's domain name, which pages you accessed on our site, and when. We use this information only to analyse the use of our Website to help guide improvements. We do not collect any personally identifiable information.
  9. When you visit the Website, we use cookies, which are small pieces of information that allow us to maintain your connection to the Website. The Website may use cookies for detecting what kind of device you have in order to present content in the best way, for a language switch and/or for other purposes. These cookies do not collect or store any personally identifiable information. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website. If you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website.
  10. The Website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using the Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
  11. Use of the Website and any dispute arising therefrom is subject to the laws of England, Northern Ireland, Scotland and Wales.