Industry Information

Industry Guides

Industry Guides

On this page, you can find guides to various government schemes. Find out more
Distribution Use of System

Distribution Use of System

Each Network Operator has published a timetable for when their different Distribution Use of System (DUoS) Unit Rate Charges apply. Find out more
Time Pattern Regimes

Time Pattern Regimes

Information on the time periods of the Time Pattern Regimes (TPRs) relevant to your meter. Find out more
Standards of Service

Standards of Service

In accordance with the Electricity (Standards of Performance) Regulations 2005 here are the guaranteed standards of your electricity distribution company. Find out more
Fuel Mix Disclosure
Theft Risk Assessment Service